Most services are running normally.
Live from our own orders, refreshed every minute. Paused services aren’t taking orders, so no money gets stuck.
9mobile data is paused
Since 8:40 AM most 9mobile data orders were not completing, so we stopped taking them to protect your money. Anyone affected was refunded immediately. 9mobile airtime is running with delays.
Next update by 10:30 AM · Get alerts for 9mobile
Monitoring · 9:52 AM
9mobile reports a fix in progress. We're testing small orders before resuming.
Identified · 8:52 AM
The issue is on 9mobile's side. Data paused; refunds completed.
Investigating · 8:40 AM
Automatic pause triggered when completion dropped below 85%.
Networks right now
Each line is the share of orders delivered, last 30 minutes.
Electricity and cable TV
Token and renewal delivery by provider, last 30 minutes.
Delivery time, last hour
Median seconds from tap to delivered · MTN data. Hover for a reading.
30-day history
One bar per day. Hover a bar for that day.
What the labels mean
Orders arrive within seconds.
Orders arrive, but the median takes 30 seconds or more.
Fewer orders completing than usual. Refunds are immediate.
We've stopped taking orders so your money isn't stuck.